Terms & Conditions | Southport Pleasureland

Terms & Conditions

Southport Pleasureland Terms & Conditions

  • Parents/Guardians are responsible for all and any children under their care at all times.
  • Opening dates and times may be subject to change with or without any prior notification. This will be entirely at the discretion of the management.
  • We operate an electronic card token system and there is a £1 charge for the card, tokens on the card can be reused within a season it has been purchased and cannot be rolled over to another season. All cards will expire at the end of the season during which they were purchased.
  • Whilst every effort is made to ensure that the information contained on this website is correct, Southport Pleasureland will not be held responsible for any losses or damages incurred based on any incorrect information contained within this website.
  • Special offers (including any promotional vouchers, tickets, bookmarks, cut-outs or other media) are subject to the terms and conditions listed below (unless explicitly stated otherwise).
  • Where redemption is required, this should be done at the specified token box.
  • All offers will expire at the end of the season during which they were issued (if they have not expired before).
  • All special offer tokens, vouchers, tickets, VIP Cards etc. which are damaged, defaced, altered and/or photocopied will not be accepted.
  • All special offer tokens, vouchers, tickets, VIP Cards etc. have no cash value and cannot be exchanged for cash.
  • Certain attractions may be excluded from any offers.
  • All special offer tokens, vouchers, tickets, VIP Cards etc. can only be used on rides and NOT on prize game stalls, activity based attractions, shows and activities (for example bungee trampolines).
  • Booking fees may apply to special event tickets.

Free adult rides with kids under two

  • One adult may ride free of charge with children under two on “juvenile rides”. This includes Apple Rollercoaster, Balloons, Convoy, Dumbos, Funhouse, Junior Carousel, Horse Galloper, Periscope, Teacups, Toyset, and Yellow Submarine.
  • Adults cannot ride for free with a child (of any age) on the following rides; Big Wheel, Canoes, Dodgems, Frisbee, Ghost Train, Go Carts, Jaguar Car Ride, Log Flume, Looping Rollercoaster, Matterhorn, Miami, Remix, Runaway Train, Trampolines (all types), Waltzer, Waterboats, Waterwheels and Wave Swinger.

Additional Terms & Conditions

  • Whilst we do our utmost to ensure safety and security, car parks at the Pleasureland site are used entirely at the risk of the owner and Pleasureland will not be held responsible for any losses or damage, howsoever caused.
  • The management reserves the right to refuse admission to or remove any person from the premises, at any time, for any reason which they deem appropriate.
  • In the interests of safety, admission to any ride or attraction will be strictly at the discretion of the operator and/or the management.
  • Any person who is aggressive, verbally abusive and/or physically abusive to any member of staff or to other customers will be removed and is likely to be barred from any future access to the park.
  • As we are keen to refresh the park on a regular basis, the rides at Pleasureland are subject to change over the course of the season; therefore we are unable to guarantee that any particular ride will be available on any particular date or time.
  • The management reserves the right to alter or amend these terms and conditions at any time and without any prior notification.
  • Any customer with issues, queries, complaints or compliments should ask to speak to a member of the management team or contact us via email at info@southportpleasureland.com. Contact can also be made in writing to: The Management Team, Southport Pleasureland, Marine Drive, Southport, Merseyside, PR8 1RX. Tel: 01704 531957
  • Smoking is expressly forbidden within all areas of the park. This includes the use of e-cigarettes.
  • Cyclists are required to alight from bikes when entering the park grounds.
  • Skateboarding and riding scooters is forbidden within the park and on the walls in the surrounding areas.
  • All rides are inspected and tested daily and our health and safety record is excellent. Visitors to the park have a duty of care for their own safety and the safety of others. Any claim against Southport Pleasureland that is suspected of being false will be vigorously contested.
  • A maximum of £200 paid tokens can be loaded onto each Card.
  • All tokens purchased in 2017 must be used during our open season in 2017 and cannot be carried over into 2018.

Online Bookings

  • One person per VIP card. Cards are non-transferable and are to be used only by one person per visit.
  • To redeem your VIP card you must bring your reference number with you, either printed out or on your phone on the confirmation email that is sent when your booking is made.
  • You will also need to bring proof of ID i.e. passport, photo driver’s licence or credit card  with which this purchase was made.
  • Pre-booked VIP Fun Cards are non-refundable other than in exceptional circumstances.
  • VIP Fun Cards booked online in advance are available for collection only at a specifically notified area within Southport Pleasureland.
  • VIP Fun Cards become activated when first used on a ride and remain operational for unlimited rides for four hours from activation.
  • Please refer to main Terms and Conditions for information relating to opening and closing of the park, particularly where circumstances may be out of our control.

Armed Forces & Emergency Services Weekend (Oct 14th & 15th 2017)

  • To purchase our Armed Forces and Emergency Services Weekend VIP Card you must be a member of the Armed Forces or be employed within the Emergency Services and must have a valid form of ID such as card or badge to prove this, if you cannot produce your valid ID at the time of redemption at the park, our management team and cashiers reserve the right to refuse redemption.
  • To redeem your Armed Forces and Emergency Services Weekend VIP Card you must bring your booking reference number with you, either printed out or on your phone on the confirmation email that is sent when your booking is made.
  • The offer only applies to one card per valid ID, so for example if you order 3 cards at point of booking but only one of your party has a valid ID you will get one card with £50 of ride tokens on it but you will need to pay on the day for the other cards/tokens if required.
  • All other terms and conditions apply to these bookings

Privacy Statement

This Privacy Policy relates to Southport Pleasureland Web Site located at alpha360test.co.uk/southportdemo/. We are committed to protecting your privacy and this Privacy Policy sets out what information we collect, how we collect it and what we do with it.

2. Use of this Site

You may use aspects of this Site without the need to provide personal information, however, other aspects may not be available without personal information, eg. ordering products online, entering competitions or registering for promotional offers. We and our authorised partners may also collect anonymous information about your use of the Site from Cookies and/or pixel tags. This collected information is used for statistical analysis within our business. However our use of Cookies and/or pixel tags is in accordance with the Law and you can choose whether or not to accept them. We may also collect Internet Protocol addresses to assist us to diagnose and rectify problems with our Servers, but these addresses will not be linked to a person’s name or identity.

3. Your Information

Your information refers to the details about you (for example name, address, contact details, credit/debit card details, preferences, specific needs, interests etc) that you supply to us or is supplied to us. Your information is collected when you request information from us, apply for a job with us, contact us with regards to any specific enquiry, register with us, enter a competition or buy anything from us online. The amount of information we collect is controlled by you.

Administrative Use of Information

We may use your information for reasonable administrative purposes to enable the fulfilment of requests made by you and in accordance with any terms and conditions applicable.

4. Direct Marketing

We may use your information to provide you with updates on our products and services. We do not store credit card details nor do we share customer details with any 3rd parties

Location of Information

Your information will be held in ether our own (or a third party with whom we have a contractual relationship) secure databases at a secure address to prevent unauthorised access. The systems used are configured with data encryption or scrambling technologies and industry standard firewalls. Unless fulfilment of our obligation to you requires your information to pass outside the EU then it will remain within the EU. Control of information outside the EU may be less than

Online Payments

Online payments are administered via PayPal in the company name of Universal Rides Ltd (trading as Southport Pleasureland), Marine Drive, Southport PR8 1RX, 01704 531957

Father’s Day Deal 2017
Dads ride for FREE on Father’s day 2017, providing they are riding with a fare paying child.